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Position Description Responsibilities

Desk Clerks staff the main front desk area of a residence hall. Their role is to facilitate the promotion of a safe, positive living and learning environment for the students who live there. Desk Clerks primarily cover the residence hall front desk from midnight until 7:30 or 8:00 am. Some afternoon and evening hours may also be available based on the hall. Desk Clerks must display a professional, attentive, friendly, helpful attitude while working. Desk Clerks are undergraduate students and are supervised by the Resident Director and/or the Desk Operations Coordinator. Specific expectations include:

  • Enforce the Visitation Policy, which requires accurate and consistent practice of requiring picture ID from visitors and requiring that guests be escorted by their hosts at all times.
  • Convey accurate information to individuals requesting assistance over the telephone or in person.
  • Maintain a neat and professional atmosphere in the front desk area.
  • Make sure scheduled shift is covered if unable to work it.
  • Contact the appropriate personnel in case of a crisis or emergency.
  • Monitor the front desk and lobby area for unacceptable behavior and communicate any problems or policy violations to the Hall Director or other Residence Life staff in the facility.
  • Attend regular meetings or training sessions as scheduled by the Desk Operations Coordinator.
  • Complete additional duties as assigned by the Resident Director or Desk Operations Coordinator.

Qualifications

  • Must be a full-time student, in good academic standing, at UK or a BCTC student enrolled in at least one course at UK.
  • Be in good disciplinary standing with the University when hired and while employed.
  • Have a minimum GPA of 2.0 when hired and while employed.
  • Must be available to work at least 14 hours each pay period.
  • Must have lived in a residence hall for at least one semester.

Benefits

  • New Desk Clerks are paid $7.25 per hour.
  • Opportunity to work within your own residence hall
  • On-the-job training prior to beginning work
  • Flexible hours

Other Information

Upon offer of employment, successful applicants must undergo a national background check as required by UK.

https://ukjobs.uky.edu/

The University of Kentucky is an Equal Opportunity Employer

How to Apply

To apply for a Desk Clerk. position, please visit this link https://ukjobs.uky.edu/postings/385822 to submit your application.

Upon offer of employment, successful applicants must undergo a national background check as required by UK Human Resources.

For more information, contact Lisa Lockman, Assistant Director at (859) 257-4783 or lisa.lockman@uky.edu.

Application Cycle

Applications are being accepted. We are currently in need of applicants for Fall 2022.