Damage Appeals

1. Student rooms and furnishings must be returned to their original condition at the end of the spring semester, or whenever a student moves out. If a room requires restoration or repair before it can be assigned to another student, the cost for this work will be billed to the immediate past residents of that room. The work may include painting, repair to walls and ceilings, and the repair or replacement of furnishings.
2. When students move into any room, they will fill out an online Room Condition Report (RCR) indicating the condition of specific items in the room at move-in. Students should carefully examine their room and make certain that the Room Condition Report for their room is accurate.
3. When students move out of their room, the room will be inspected by Residence Life staff members who will note any changes in the condition of the room on the same Room Condition Report. The student will then be charged for the cost of returning the room to its original condition.
4. Students charged with room damages will receive an email notifying them that they have a damage charge. 
5. Students can review damage charges and submit an appeal by visiting the Housing portal.
6. All appeals will be reviewed after the appeal deadline.
7. Students will receive an email if an appeal is approved or denied.
8. Any damage charge refunds will appear on the student’s account.

We understand that receiving a damage charge can be concerning. To ensure a fair and transparent process, we have outlined the steps for filing an appeal below:

Notification of Charges

If you have incurred damage charges, you will receive a detailed notification via your UKY email address.

Appeal Period

Residents must submit appeals by the following deadlines: 

• Fall term appeals must be submitted by March 1.
• Winter term appeals must be submitted by March 1.
• Spring term appeals must be submitted by June 1.
• Summer term appeals must be submitted by October 1.

It's important to act promptly within this timeframe.

Review Process

The UK Housing Damage Appeals Committee will begin reviewing online appeals after July 1. Please note, appeals cannot be made over the phone or via email. 

Response

The committee will thoroughly review all related documentation and respond to your appeal via the email address provided.