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UK Campus Housing is here for you! Here you'll find the services available to you, policies, and other helpful information. If you have questions, we encourage you to contact us. 

160 Avenue of Champions, Ste. A382

859-257-1866

ukhousing@uky.edu

RA staff

Maintenance & Custodial Requests

Do you have a maintenance request for your room? Our FIXIT call center is available 24/7 to assist you. Please fill out the request form below, or call us at 859-323-4948.

Contact FIXIT

Roommate Relationships

Your enjoyment of residence hall living depends largely on the consideration you and your roommate(s) show each other. If there is one factor that is the most important determinant of roommate success, that factor is communication.

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Bicycles

The University of Kentucky recognizes the bicycle as a vehicle and encourages bicycling as a mode of transportation. Bicycle racks should be used at all times; do not chain bikes to benches, trees, handrails, or telephone poles. As with cars, bikes can be impounded if they are parked in violation.

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Internet_access

Internet

All residence halls include internet access. If you need assistance, please contact us.

Smith, Baldwin, Ingels and Roselle Halls:

All other residence halls:

  • Text SUPPORT to 66749
    •  (Message and data rates may apply.)
  • Call Whitesky support at 800-611-9837

Visitation Policy

As a member of our community, you will likely make connections across campus. We want you to invite your friends back to your residence hall. Visitors can be checked in 24 hours a day. There are a few things we want you to know before you check your guest in.

  • Discuss expectations for visitors in your room with your roommate(s) to ensure everyone is comfortable.
  • Residents may host up to two guests at one time. All guests must present a valid government-issued photo ID (e.g., driver's license, state ID, military ID, or passport) to check in.
  • Residents must escort their guests at all times within the residence hall and ensure they are checked in upon arriving at the hall and checked out at the front desk when leaving.
  • Residents are responsible for the actions of their guests. Allowing another resident, guest, or animal to violate university policy is prohibited in the residence hall.
  • Cohabitation is prohibited. Cohabitation exists when a person who is not assigned to a residence hall room uses that room as if they were living there and, potentially, hinders a roommate’s ability to sleep, study, or occupy their room.
  • A person who is not a resident of the room is not allowed to stay for more than three overnights, 2 a.m. - 8 a.m., in any two-week period or as deemed excessive by the Resident Director.
  • Minor Visitation Policy

Laundry Services

Currently, all laundry services are free for our residents! Each residence hall is equipped with laundry machines for your convenience. 

If you have any questions, please feel free to reach out to us at ukhousing@uky.edu.

Visit UK Postal Services

Mezzanine of Patterson Office Tower
120 Patterson Dr, Lexington, KY 40506
 
M-F   8:00 a.m. to 4:00 p.m.
 

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DROP-OFFS and SAME-DAY DELIVERY

UK accepts packages and deliveries from recognized carriers like USPS, UPS, FedEx, DHL and Amazon at the residence hall front desks. However, UK does not accept drop-offs or same-day delivery services (e.g., Walmart, DoorDash, Grubhub or UberEATS) at the front desks. Students must meet these types of vendors in person in the main lobby to collect such items.