Contact Graduate and Family Housing
General Questions
- Front desk, phone, & email inquiries
- General office information
- Applications
- Check-in
- Rent & security deposits
- Notice to Vacate
- Rental history and/or rental verifications
- Community Room reservations
- Deposit refunds
Customer Care Associate
Reservations
- Housing inquiries
- Application Confirmations
- Assignments
- Change requested move-in date
- After Hours key pick-up instructions
- Transfer requests
Resident Support
- Apartment Pre-Inspections
- Apartment Move-Out Inspections
- Apartment turnovers
- Lock changes
- License Agreement Violations
- Door and mailbox key issues
Financial
- 7-day Notice to Vacate questions
- Delinquencies
- Payment arrangements
- On-line payment questions
- Deposit refunds
Housing Manager for UK Owned Properties
- Office Staff
- Resident Managers
- Payment arrangements
- Delinquent Accounts, 7-day Notice
- Holds on university student accounts
- Pest Control and Laundry services
- Maintenance & cleanliness issues
- Concerns
- Suggestions and/or comments
Housing Manager
Kathy McKinley