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General Questions

  • Front desk, phone, & email inquiries
  • General office information
  • Applications
  • Check-in
  • Rent & security deposits
  • Notice to Vacate
  • Rental history and/or rental verifications
  • Community Room reservations
  • Deposit refunds

Customer Care Associate


Reservations

  • Housing inquiries
  • Application Confirmations
  • Assignments
  • Change requested move-in date
  • After Hours key pick-up instructions
  • Transfer requests

CONTACT US

Resident Support

  • Apartment Pre-Inspections
  • Apartment Move-Out Inspections
  • Apartment turnovers
  • Lock changes
  • License Agreement Violations
  • Door and mailbox key issues

(859) 257-3722

 

CONTACT US

Financial

  • 7-day Notice to Vacate questions
  • Delinquencies
  • Payment arrangements
  • On-line payment questions
  • Deposit refunds

(859)257-3721

CONTACT US

Housing Manager for UK Owned Properties

  • Office Staff
  • Resident Managers
  • Payment arrangements
  • Delinquent Accounts, 7-day Notice
  • Holds on university student accounts
  • Pest Control and Laundry services
  • Maintenance & cleanliness issues
  • Concerns
  • Suggestions and/or comments

Housing Manager

Kathy McKinley

kmckin2@uky.edu