Graduate and Family Housing Resident Resource Center

The FIXIT Call Center is staffed at all times—this office never closes. The telephone number is: 859-323-4948. The automated attendant will provide two options:

Press “1” for maintenance requests
Press “2” for ResNet (internet service and cable television)

Always report problems as soon as they become apparent as this prevents small problems from becoming larger problems! Maintenance service is free of cost unless the problem is caused by misuse or abuse.

University Flats residents living in the graduate wing will pay their rent online via the UFlats Resident Portal. Maintenance requests will still be submitted via FIXIT like all other residence halls. For any other concerns and information, University Flats residents should email ukhousing@uky.edu or call 859-257-1866.

The University of Kentucky recognizes the bicycle as a vehicle and encourages bicycling as a mode of transportation. Bicycle racks should be used at all times; do not chain bikes to benches, trees, handrails, or telephone poles. As with cars, bikes can be impounded if they are parked in violation.

All automobiles must have a parking hangtag. The tag may be different depending on the location of the residential community. There is a charge for a parking permit. Contact UK Transportation Services for more information.