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UK Campus Housing is here for you! Here you'll find the services available to you, policies, and other helpful information. If you have questions, we encourage you to contact us. 

160 Avenue of Champions, Ste. A382


RA staff

Maintenance & Custodial Requests

Do you have a maintenance request for your room? Our FIXIT call center is available 24/7 to assist you. Please fill out the request form below, or call us at 859-323-4948.

Contact FIXIT

Roommate Relationships

Your enjoyment of residence hall living depends largely on the consideration you and your roommate(s) show each other. If there is one factor that is the most important determinant of roommate success, that factor is communication.

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The University of Kentucky recognizes the bicycle as a vehicle and encourages bicycling as a mode of transportation. Bicycle racks should be used at all times; do not chain bikes to benches, trees, handrails, or telephone poles. As with cars, bikes can be impounded if they are parked in violation.

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All residence halls include internet access. If you need assistance, please contact us.

Smith, Baldwin, Ingels and Roselle Halls:

All other residence halls:

  • Text SUPPORT to 66749
  • Call Whitesky support at 800-611-9837

Open Room Change Request Process

Room changes for residents wishing to move between halls or within their hall will occur once the Campus Housing Office releases the rooms after the No Show Deadline. However, there MAY be limited rooms available due to the high demand for Campus Housing this year. Residents may submit their request to be added to the online wait list within the housing portal of myUK. Residents must be IN ROOM to view the wait list. The Campus Housing Office administers and approves all room and/or roommate changes. If Residence Life Senior Staff needs to move residents due to any reason, they must work with the Campus Housing Office to ensure assignments and any other items related to assignments are updated.

The Spring Open Room Change Request (process where students request) will go live on Monday, January 22 and end on Friday, February 2 at 11:59 p.m.

The Spring Open Room Change Period (physical moves take place) will be Monday, January 22 through Friday, February 9. After this period ends, Residence Life will work with their direct supervisor and the Campus Housing Office to process any remaining room changes if possible.

We will do our best to accommodate room change requests but Campus Housing cannot guarantee a request can be made as changes depend on space availability. 

Below are the screenshots of the room change request that students access via My Forms in myUK after the start of the semester (screenshots are samples and may not reflect the correct halls/dates/times/etc.).

Booking Selection & Room Change Selector


Room Change Request


Room Change Status


Visitation Policy

As a member of our community, you will likely make connections across campus. We want you to invite your friends back to your residence hall. Visitors can be checked in 24 hours a day. There are a few things we want you to know before you check your guest in.

  • Talk with your roommate about expectations for visitors in your room.
  • Residents can only host two guests at one time. All guests must have a UK or government-issued photo ID to check in.
  • All residents must escort guests back to the front desk to check out of the building.
  • A resident may be held accountable for the actions of their guests. Allowing another resident, guest, or animal to violate university policy is prohibited in the residence hall.
  • Residents are expected to escort their guests at all times and abide by all sign-in/sign-out procedures.
  • Cohabitation is prohibited.
  • Cohabitation exists when a person who is not assigned to a residence hall room uses that room as if they were living there and, potentially, hinders a roommate’s ability to sleep, study, or occupy their room.
  • A person who is not a resident of the room is not allowed to stay for more than three overnights, 2 a.m. - 8 a.m., in any two-week period or as deemed excessive by the Resident Director.
  • Guests and residents are encouraged to wear masks in public areas, hallways, and elevators. In response to the COVID-19 pandemic, the university reserves the right to limit visitation based on public health concerns. Any change in policy will be communicated to residents via their UK email.
  • Minor Visitation Policy